Chief Customer Officer

REMOTE (US based) | Full-time

Company Overview

The Digital Onboarding engagement platform helps financial institutions turn account holders into profitable, long-term relationships. We are a fast-growing, financially stable software company operating in an attractive market. With fresh capital and a new CEO, we are poised for continued growth. Our fully-remote team of 55 individuals is committed to delivering exceptional customer experiences.

Role Overview

We are seeking an experienced customer success leader to join our leadership team as Chief Customer Officer (CCO), reporting directly to our CEO. Your mission will be to build and lead a world-class post-sales organization that manages the full lifecycle journey of our customers, including onboarding, adoption, expansion, and renewal. As the senior-most executive responsible for customer relationships, you will advocate for customer needs and champion a customer-centric culture across the company.

Key Responsibilities

Customer Experience Leadership & Strategy

Customer Journey Optimization (Retention & Growth)

Data-Driven Insights

Operational Excellence

Skills & Requirements

The above-listed responsibilities serve as a guideline to the expectations for this role and are not all-encompassing. The duties and responsibilities may evolve based on company needs and strategic priorities.

Apply Now

College degree not required. If interested, shoot us an email at Tell us a little about yourself and attach your resume or include a link to your LinkedIn profile.