Our team will be your secret weapon.

You won’t have to go it alone. Get dedicated support from a team that's here to help you succeed.

We will do what it takes to help you exceed your goals. Access our passionate team of experts. Launch campaigns quickly, measure results, and optimize performance.

Support team superheros

Account Manager

Our Account Managers know the platform inside and out. We have a wealth of experience in helping institutions design campaigns that drive results. Our team will guide you through the platform setup process, recommend strategies to help you succeed, and maximize the value of the platform.

Product Manager

Director of Account Management

Our VP, Director of Account Management leads the team and will go deep to understand your goals. They'll provide strategic advice and ensure that you are getting the full value from your investment. They also oversee our Customer Advisory Group where ideas about platform enhancements are shared.

Account Group Director

Product Specialist

Our platform is designed for simplicity though there are a few technical aspects to the platform setup process. We’ll pair your team with a Product Specialist where you’d like extra assistance. They'll help with things like setting up data sharing and enabling us to send emails on behalf of your institution.

Product Specialist

Product Manager

One of the things that our customers love about working with us is the way that we collaborate. Some of our best platform enhancements were born from customer inspiration. Our Product Manager will listen to your suggestions, keep you up to date on new enhancements, and share what's coming next.

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What our customers have to say

Hanscom FCU logo

“Every person at Digital Onboarding I’ve worked with is on top of their game; they always get back to me. They way to describe it is they really do go above and beyond.”

Amanda Delorme Hanscom FCU

Amanda Delorme
Marketing Campaigns Director
Hanscom FCU

SUMA CU logo

“The Account Management team is fabulous! We think of Digital Onboarding as an extension of our team.”

Yuiry Fizer VP of Tech at Suma FCU

Yuriy Fizer
VP of Technology & Innovation
SUMA FCU

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